Shipping Policy
Shipping Options
Economy (USPS): Estimated delivery within 2–5 business days, depending on the destination. Delivery times are not guaranteed and may be longer for Alaska, Hawaii, and U.S. territories.
Standard (UPS Ground): Delivery timeframe varies based on the destination and transit distance.
Expedited (UPS 3 Day Select): Delivery by the end of the third business day.
Overnight (UPS Next Day Air): Next business day delivery, typically by 10:30 AM or 12:00 PM, depending on the destination. Friday shipments generally deliver Monday.
Processing & Handling Times
Selecting a shipping method (e.g., Overnight or Expedited) does not affect handling time before shipment.
Parts that are not currently in stock must be ordered from our regional warehouse, which typically takes 1–2 business days. If a part is unavailable at our regional warehouse, it must be sourced from a national warehouse, which may take 1–2 weeks.
Please keep these timeframes in mind when selecting your shipping method, as shipping transit time begins once your order has shipped. All timeframes are estimates and may vary depending on parts availability.
Orders placed before 3 PM EST typically ship the same business day if parts are in stock. If you’d like to confirm part availability or expected ship date before ordering, please contact us.
Signature Requirements
All orders over $400 require a signature upon delivery, unless you specifically request otherwise.
If you waive this requirement, you accept full responsibility for the delivery and any loss or theft after the package is scanned as delivered.
Inspecting Deliveries & Reporting Damage
Upon delivery:
Inspect the box and contents immediately in the presence of the delivery driver.
If damage is visible, note it with the driver and take clear photos of both the damaged part and packaging.
Contact us via email ([email protected]) within 5 days of delivery with these photos.
After this timeframe, carrier claims cannot be filed, and we may be unable to assist. Do not install damaged parts. Installed or attempted repairs void eligibility for replacement.
Repack the part securely in its original packaging for any return shipment—items must be packaged exactly as received.
Prices, Fees & Product Representation
Prices are subject to change without notice due to market conditions.
Oversized items may incur additional shipping fees. You will be contacted prior to shipping for approval.
Sparks Parts is not responsible for typographical errors or image discrepancies — product photos are for reference and may differ from the actual part.
Address Change Fee: Changing the delivery address after shipment may incur a $15.00 UPS fee. The fee varies depending on the type of change and shipment. Please ensure your address (including apartment or suite number) is complete and accurate when placing your order. Address changes after shipment may not always be possible and can cause delivery delays.
Exchanges & Replacements
All products must be paid for before shipping, including damage replacements or exchanges. If a replacement ships before the original is returned, your payment method will be charged if the original part is not received back.
International Shipping
Please email us to see if the order qualifies for international shipping.
Please note:
All international shipments incur duties and taxes, due at import.
FedEx International Economy includes brokerage fees, but not duties or taxes.
UPS International Services: Routine customs clearance is included with many UPS international services, but duties, taxes, and applicable additional customs or brokerage fees are not necessarily included in the shipping cost and may be billed separately to the recipient.
USPS Shipping Policies
We also ship through USPS (United States Postal Service) for select orders and smaller packages. Please note:
USPS delivery timelines are estimated and not guaranteed.
We do not take responsibility for delays or service interruptions caused by USPS.
Once a package is marked as delivered by USPS, it is considered fulfilled.
For missing or delayed packages, customers must open a claim directly with USPS.